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Privacy & Security

As part of our commitment to your privacy we:

  • Collect, maintain and use only personal information about you which is necessary to conduct our product supply services and direct marketing activities.
  • Do not use or disclose personal information we collect for any purpose other than the purposes for which it was provided
  • May use personal information collected from you for the purpose of providing you with direct marketing material. You may request not to receive that information by contacting CAREMMUNITY. We will respect your request.
  • Will keep the information we hold about you secure and up-to-date. Personal information about you is stored on secure computers or in controlled facilities.
  • Provide you with access to all the records we hold about you either by providing you with copies of the information you request or allow you to personally inspect your records.
  • Will take all reasonable steps to ensure the personal information we hold about you is kept accurate. If you believe, and you can establish the information we hold about you is not correct, we will take reasonable steps to correct the information.

CAREMMUNITY understands that security and privacy is of critical importance, and we have taken precautions to ensure that when you shop with us online, your order is processed safely and securely.

CAREMMUNITYstore uses industry-standard SLL (Secure Sockets Layer) technology. Our SSL enables up to 256-bit encryption and assures online visitors that confidential information and transactions cannot be viewed, intercepted or altered.

If you have any further questions please contact Customer Support or call 08 8347 1343.

Shipping and Terms of Trade

CAREMMUNITY standard terms of trade for e-commerce customers is as below.  If you are an account or contracted customer these terms of trade do not replace or override any existing applications or contracts.

CAREMMUNITY Home delivery and Fees

CAREMMUNITY Home Delivery is available Australia Wide.  The Services and Fees are listed below.

Metropolitan Adelaide (including areas of the Adelaide Hills and the Barossa) – Free Delivery within 5 or less working days of placing an order with CAREMMUNITY.  A delivery date will be confirmed with you.

Australia – A Delivery Fee applies to all deliveries to suburbs throughout Australia.  This will be agreed with you before your order is sent.

Refunds/Returns
CAREMMUNITY does not give refunds on products that are incorrectly ordered but will provide an in-store credit on returned products that are unused and in original condition.

No refund/credit is offered for delivery charges.

Orders
Goods specifically ordered will not be cancelled, returned or refunded.

Backorders
Out-of-stock items will be placed on backorder.  If the backorder cannot be sourced within 3 days and sent with the original order it will be sent separately with no additional delivery charge.

For payment we accept:

Credit card (Visa, MasterCard)

Customer Support

If you have any further questions please contact Customer Support or call 08 8347 1343. 

DISCLAIMER

PRODUCT DESCRIPTIONS
CAREMMUNITY attempts to be as accurate as possible. However, CAREMMUNITY does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CAREMMUNITY itself is not as described, your sole remedy is to return it in unused condition.

Information regarding products, product descriptions and pricing is subject to change.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY –

 THIS SITE IS PROVIDED BY CAREMMUNITY ON AN “AS IS” AND “AS AVAILABLE” BASIS. CAREMMUNITY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE.  YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CAREMMUNITY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CAREMMUNITY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CAREMMUNITY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CAREMMUNITY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Customer Support

If you have any further questions please contact Customer Support or call 08 8347 1343.