Commonwealth Continence Aids Payment Scheme (CAPS) Funding Support
At Caremmunity, we help Australians access CAPS funding to support the cost of continence products. Our nurse-led team makes the process easy to navigate, providing clinical assessments, paperwork support, and product guidance tailored to each individual’s needs and lifestyle.
CAPS Funding Support Made Easy
At Caremmunity, we help Australians living with bladder or bowel concerns access continence care through the Commonwealth Continence Aids Payment Scheme (CAPS). Whether you’re applying for CAPS for the first time, renewing your eligibility, or looking for continence product support, our nurse-led team is here to make the process simple, respectful, and stress-free.
We offer tailored support for individuals, families, and support coordinators—providing the right advice, clinical assessments, product recommendations, and paperwork assistance to help you access continence funding with confidence.
Our experienced Continence Nurse Specialists assist with eligibility checks, continence assessments, application support, and ongoing product advice. We also offer education and care planning to help Australians manage continence needs independently—at home, in the community, or during personal care.
Whether continence is a new concern or part of ongoing care needs, Caremmunity provides the personalised, nurse-led support needed to access CAPS funding and improve daily quality of life. That’s the Caremmunity.
What Is CAPS Funding?
CAPS (Commonwealth Continence Aids Payment Scheme) is an Australian Government program that provides a yearly payment to help eligible individuals cover the cost of continence products. The payment goes directly to the client (or their nominee), giving flexibility to choose preferred products and suppliers.
To be eligible, a person must have permanent and severe incontinence caused by a neurological condition or other medical reason. CAPS is designed for people not receiving other government funding for continence, such as through the NDIS or Home Care Packages.
At Caremmunity, we assist clients and carers with CAPS applications, product recommendations, and clinical guidance—making it easier to access this funding confidently and independently. CAPS is commonly used:
- When a person is not eligible for NDIS or HCP funding
- To receive a yearly payment for continence product costs
- When permanent and severe incontinence has been medically diagnosed
- For greater choice in continence product brands and suppliers
- When flexible, self-managed funding is preferred by the client or carer.
How We Help with CAPS Applications and Continence Product Support
At Caremmunity, we provide expert, nurse-led guidance to help clients, carers, and families access CAPS funding with confidence. Whether you’re applying for the first time or need help reviewing your eligibility, our experienced team is here to make every step simple, respectful, and stress-free. We help clients and support teams navigate the CAPS process by offering:
- Continence assessments to confirm CAPS eligibility
- Assistance completing CAPS applications and paperwork
- Product recommendations tailored to comfort and lifestyle
- Access to samples to trial before purchase
- Ongoing education and check-ins, in-home or via telehealth
We understand that continence needs are personal and funding systems can sometimes feel overwhelming. That’s why we take a practical, nurse-led approach—providing clinical assessments, paperwork support, and personalised product advice, all tailored to each individual’s needs and goals.
We work closely with participants, families, and coordinators to ensure continence support is not only funded—but also practical, empowering, and easy to manage day-to-day.
If you need help applying for CAPS funding or managing continence care needs, book a consultation or refer a client today. We’re ready to support you every step of the way.
Our 5-Step Care Journey
Start the Conversation
Speak with our friendly team to begin your continence care journey.
Continence Assessment
Personalised In-home or telehealth by a Continence Nurse Specialist.
Tailored Care Plan & Advice
Receive a customised management plan with product and funding advice.
Help with Funding & Approvals
Help with NDIS, CAPS, or Home Care Package paperwork.
All year round product supply
Continence products delivered with support and reminders, 52 weeks per year.
Who May Be Eligible for CAPS Funding
The Commonwealth Continence Aids Payment Scheme (CAPS) is designed to help people living with permanent and severe incontinence manage the cost of continence products. At Caremmunity, we help clients, families, and support teams navigate eligibility and apply with confidence.
You may be eligible for CAPS funding if you:
Are aged 5 years or older
Have permanent and severe bladder or bowel incontinence
Are an Australian citizen or permanent resident
Have a clinical diagnosis supporting the need for continence products
Are not receiving continence support through other government programs like NDIS or a Home Care Package
Need Help Getting Started?
If you’re unsure about your eligibility or need support applying for CAPS funding, our experienced team is here to help. At Caremmunity, we make the process simple, respectful, and stress-free—offering clinical guidance, paperwork assistance, and ongoing continence care support. That’s the Caremmunity difference
Contact us today to book a nurse consultation or refer a client. We’ll guide you through every step of the CAPS application process, from eligibility checks to product advice.
Our Continence Services for NDIS & Home Care Packages
Continence Assessments
Nurse-led telehealth or in-home assessments to understand each client’s needs and goals.
Continence Management Plans
Personalised care plans making it easier for families & providers to support continence needs.
Continence Funding Support
We help clients and coordinators navigate NDIS, Home Care, or CAPS funding with confidence.
Product Supply & Support
Continence product delivery with support, samples reminders, and education year-round.
Need help with continence care for you or your client?
FAQs: Commonwealth Continence Aids Payment Scheme (CAPS)
What is the Commonwealth Continence Aids Payment Scheme (CAPS)?
The Commonwealth Continence Aids Payment Scheme (CAPS) is a government initiative that provides financial support to Australians living with permanent and severe incontinence. The scheme offers an annual payment to assist with the purchase of continence products such as pads, catheters, protective bedding, and other aids.
CAPS gives individuals the flexibility to choose the products and suppliers that best suit their needs, helping them to manage continence independently and confidently at home and in the community.
How much is the CAPS funding payment?
The CAPS payment for 2025 is approximately $650 per year, although this amount is reviewed annually by the Australian Government and may change over time. Once approved, the funding is paid directly into your nominated bank account in a lump sum. This helps cover the ongoing cost of essential continence products.
At Caremmunity, we can guide you through the application process to ensure you access your full entitlement without delay.
Who is eligible to apply for CAPS funding?
You may be eligible for CAPS funding if you are aged 5 years or older, have a permanent and severe bladder or bowel incontinence, are an Australian citizen or permanent resident, and are not receiving continence funding through other programs such as the National Disability Insurance Scheme (NDIS), the Department of Veterans’ Affairs (DVA), or a Home Care Package (HCP).
If you’re unsure about your eligibility, our team at Caremmunity can complete an eligibility check as part of your continence assessment.
Can Caremmunity help me apply for CAPS funding?
Yes! Caremmunity specialises in helping individuals and families navigate the CAPS application process with ease. Our Continence Nurse Specialists can complete eligibility assessments, assist with filling out the CAPS Part A form, coordinate with your GP or specialist for Part B, and help select the most appropriate continence products for your needs.
Contact us today to arrange a continence consultation and take the stress out of the application process.
Who is not eligible for CAPS funding?
You may not be eligible for CAPS if:
Your incontinence is temporary, treatable, or related to night-time bedwetting only
You are already receiving continence support through the NDIS, Home Care Package (HCP), or DVA programs
You are living permanently in a government-funded aged care home with high care needs
You hold a DVA Gold Card or White Card with access to continence support
You are incarcerated or have been living overseas for three or more consecutive years
If you’re unsure, Caremmunity can help check your eligibility during a continence consultation. Contact Us Today!
How long does CAPS funding last once approved?
Once your CAPS application is approved, the funding is typically ongoing. You do not need to reapply each year unless your circumstances change—such as if you move to a residential aged care facility, start receiving NDIS support, or your medical condition changes significantly.
Our team at Caremmunity can assist with reviews or re-assessments if your situation ever changes, ensuring you maintain seamless access to continence funding.
What can the CAPS payment be used for?
Your CAPS funding can be used to purchase a wide range of continence products, including disposable pads, pull-up pants, reusable absorbent products, urinary catheters, drainage bags, protective bedding, and other approved aids.
Caremmunity can help you select the best continence products based on your clinical needs, lifestyle, comfort, and budget—ensuring your CAPS payment is used as effectively as possible.
What if I’m not sure if I meet the CAPS eligibility requirements?
If you’re unsure whether you qualify for CAPS funding, the best step is to arrange a continence assessment with Caremmunity.
Our nurse-led team can perform a full clinical evaluation, discuss your continence needs, and guide you through an eligibility check and application process.
Book a consultation today and let us help you navigate CAPS funding with confidence and care.
Trusted by Coordinators, Care Managers & Families
You will feel comfortable talking to the Care Staff at Caremmunity,
Incontinence is pretty much all they talk about and they know how to help
Kathy Acton
Caremmunity Customer ServiceAbsolutely wonderful company. The staff are extremely helpful and work hard to help you with your needs. I was in dire need of enteral feed and the lovely staff were able to help me with my inquiry and the ability to collect in store, in person is wonderful, that’s what community focused care is all about! Highly recommend this store ❤️ Thankyou so much for your kindness and for your help today.
Mrs Lee
So easy to deal with, no mucking around having to fill forms in for NDIS clients, just ring up, place your order and tell them who your Provider is and they send the invoice out, so much easier!!
Michelle Usher