HCP-Funded Continence Assessments Made Simple
Making Continence Care Easy for Home Care Package (HCP) Clients and Case Managers.
Continence care through a Home Care Package doesn’t need to be complicated. At Caremmunity, we make the process simple and stress-free for both HCP clients and Case Managers.
Our nurse-led assessments—delivered in-home or via telehealth—come with personalised care plans, product quotes, samples, and all the documentation needed to support funding requests.
Every plan is tailored with dignity and care. Our Continence Nurse Specialists take the time to understand each person’s unique needs and goals, ensuring a clinically sound approach that improves daily comfort and quality of life.
With clear communication and fast turnaround times, we keep Case Managers informed and clients supported. We also offer year-round access to product samples, reminders, and education to make managing continence easier every step of the way. That’s the Caremmunity.
What Is a Continence Assessment?
A continence assessment is a detailed review of a person’s bladder and bowel needs, conducted by a qualified Continence Nurse Specialist. It’s often the first step in accessing funded continence products and support through a Home Care Package (HCP).During the assessment, we:
- Discuss the client’s health history, routines, and continence goals
- Assess bladder and bowel function, mobility, and toileting needs
- Recommend appropriate continence products and management strategies
- Provide product samples and quotes for funding purposes
- Develop a personalised continence care plan
- Supply documentation to support HCP funding and care planning.
Who Should Have A Continence Assessment?
A continence assessment through a Home Care Package (HCP) may be needed when:
- A client is experiencing incontinence
- A Case Manager is reviewing or updating the care plan
- The client’s continence needs have changed
- Product funding or a new support strategy is required
- There is no current assessment or continence care plan on file
We work closely with Case Managers, families, and clients to ensure the referral and assessment process is simple, respectful, and results-driven.
Contact us today for expert continence advice or to book your HCP continence assessment. Our team is here to support you.
Our 5-Step Care Journey
Start the Conversation
Speak with our friendly team to begin your continence care journey.
Continence Assessment
Personalised In-home or telehealth by a Continence Nurse Specialist.
Tailored Care Plan & Advice
Receive a customised management plan with product and funding advice.
Help with Funding & Approvals
Help with NDIS, CAPS, or Home Care Package paperwork.
All year round product supply
Continence products delivered with support and reminders, 52 weeks per year.
How to Refer a Client for a Continence Assessment through a Home Care Package (HCP)
Referring a client for a continence assessment is simple with Caremmunity. We offer fast, respectful service that makes it easy for Case Managers and families to get the support they need. You can:
- Complete our online referral form: Quick, secure, and takes just a few minutes.
- Call our team: Speak directly with our care team on 1300 18 22 73.
- Request a callback: Let us know a convenient time and we’ll be in touch.
Once we receive the referral, we’ll contact the client or their representative within 1–2 business days to arrange an in-home or telehealth assessment. We’re here to make continence care easier—for you and your clients.That’s the Caremmunity.
- Quick, Easy Referrals
- Online or Phone Options
- Fast Response Times
- Trusted by Case Managers
- Nurse-Led Assessments
- HCP-Ready Documentation
What’s Included in a Caremmunity Continence Assessment (HCP)
Each continence assessment through a Home Care Package includes everything needed to support the client’s health, comfort, and continence care goals. Our process is clinically thorough and designed to make product access and funding as seamless as possible.
Comprehensive continence care plan: Tailored to the client’s unique needs, preferences, and daily routines.
Product recommendations: Based on clinical findings, lifestyle, comfort, and budget, with samples provided where appropriate.
Quotes and documentation for funding: Ready to support care planning, funding requests, or service reviews under the Home Care Package.
Service agreement (if needed): Outlines ongoing continence support services aligned with client goals and package funding.
Optional follow-up and product education: Additional support to help clients and carers manage continence needs with confidence.
All documentation is clear, practical, and aligned with HCP requirements—helping Case Managers streamline approvals and improve client outcomes.
Our Continence Services for NDIS & Home Care Packages
Continence Assessments
Nurse-led telehealth or in-home assessments to understand each client’s needs and goals.
Continence Management Plans
Personalised care plans making it easier for families & providers to support continence needs.
Continence Funding Support
We help clients and coordinators navigate NDIS, Home Care, or CAPS funding with confidence.
Product Supply & Support
Continence product delivery with support, samples reminders, and education year-round.
FAQs: Continence Assessments Through a Home Care Package
What is a continence assessment through a Home Care Package?
A continence assessment through a Home Care Package is a comprehensive clinical review conducted by an experienced Continence Nurse Specialist. It focuses on understanding the individual’s bladder and bowel function, lifestyle, and daily care needs.
This assessment forms the foundation for creating a tailored continence care plan and accessing funded continence products and services under the HCP program.
Who is eligible for a continence assessment under HCP funding?
Anyone receiving a Home Care Package who is experiencing incontinence or requires support with toileting, hygiene, or continence product use may be eligible.
If you’re unsure, speak with your Case Manager or contact our team to discuss the client’s situation. We can help determine the most appropriate next steps based on clinical needs and funding level.
How can I book a continence assessment for a HCP client?
Booking a continence assessment through a Home Care Package is simple. You can complete our online referral form, call us directly on 1300 18 22 73, or request a callback at a time that suits you.
Once we receive the referral, our team will contact the client or their representative within 1–2 business days to schedule an appointment—either in-home or via telehealth.
[Refer a client today and take the first step toward better continence support]
What’s included in the continence assessment?
Each Caremmunity assessment includes a personalised continence management plan tailored to the client’s specific goals, routines, and preferences. We also provide clinical product recommendations, samples where appropriate, and full documentation to support HCP funding.
Our process ensures that both clinical needs and quality-of-life factors are considered, resulting in a practical and respectful management plan.
Is the assessment completed at home or online?
We offer both in-home and telehealth continence assessments, depending on the client’s preference and location. Our goal is to make the process as comfortable, convenient, and accessible as possible—especially for those with mobility limitations or remote living situations.
Do I need a formal referral to organise an assessment?
No formal GP referral is needed. Case Managers, carers, family members, or clients themselves can request an assessment through our website or by phone. The process is fast and straightforward, and our team is available to assist you at every step.
How long does the assessment take and what should I expect?
The assessment typically takes between 60 to 90 minutes. During this time, our Continence Nurse Specialist will review the client’s history, assess current continence needs, and discuss product options. We take a holistic and respectful approach, making sure the client feels supported and heard throughout the session.
What support is available after the assessment?
After the assessment, we provide ongoing product support, including delivery coordination, reminders, and education for clients and carers. We remain available for questions and offer optional follow-up appointments as needed to ensure that the continence care plan remains effective and aligned with the client’s needs.
[Let us help you make continence care easier, every step of the way]
Supporting NDIS and Home Care Package clients with expert care, guidance, and trusted service.
Nurse-Led Assessments
Delivered by experienced nurses, in-home or via telehealth.
Personalised Care Plans
We create goal-focused continence plans tailored to each client’s needs.
Ongoing Product Supply
We deliver continence products with support and reminders, 52 weeks a year.
Funding Support Made Simple
We assist with NDIS, CAPS, and Home Care paperwork and quotes.
Trusted by Care Professionals
Professionals across Australia refer to Caremmunity with confidence.
Caring, Family-Friendly Service
We make the process easy for clients, families, and their representatives.
Trusted by Coordinators, Care Managers & Families
You will feel comfortable talking to the Care Staff at Caremmunity,
Incontinence is pretty much all they talk about and they know how to help
Absolutely wonderful company. The staff are extremely helpful and work hard to help you with your needs. I was in dire need of enteral feed and the lovely staff were able to help me with my inquiry and the ability to collect in store, in person is wonderful, that’s what community focused care is all about! Highly recommend this store ❤️ Thankyou so much for your kindness and for your help today.
So easy to deal with, no mucking around having to fill forms in for NDIS clients, just ring up, place your order and tell them who your Provider is and they send the invoice out, so much easier!!
