NDIS-Funded Continence Assessments Made Simple
Making Continence Care Easy for NDIS Participants and Their Support Coordinators.
Getting a continence assessment through the NDIS doesn’t need to be complicated. At Caremmunity, we make the process simple and stress-free for both NDIS Participants and Support Coordinators. Our nurse-led assessments are available via telehealth or in-home, and result in personalised management plans, product quotes, product samples, and all the documentation required for funding requests or plan reviews.
Our Continence Nurse Specialists take the time to understand each individual’s needs, preferences, and goals. We know that no two people are the same, which is why our approach is always respectful, inclusive, and tailored. The result is a clinically sound continence management plan that supports independence, choice and quality of life while focussing on NDIS requirements.
We’re also known for our responsive service and fast turnaround times. From the moment a referral is made, we keep communication clear and timely—so Coordinators stay informed and Participants feel supported. We also offer ongoing access to product samples, reminders, and education, helping clients manage their continence care with confidence all year round.
Book your NDIS continence assessment today—our friendly team is here to help.
What Is a Continence Assessment?
- Review medical and continence history
- Discuss the Participant’s current needs and goals
- Recommend appropriate continence products
- Develop a personalised continence management plan
- Provide formal reports and quotes for NDIS submissions
Who Should Have A Continence Assessment?
An NDIS continence assessment may be needed when:
- A Participant is living with incontinence
- A Participant or Support Coordinator is preparing for a plan reassessment
- The Participant’s continence needs have changed
- Funding is required for a new product or support strategy
- There is no existing assessment or management plan on file
Contact us today for friendly continence advice or to book your NDIS continence assessment—our team is here to help.
Our 5-Step Care Journey
Start the Conversation
Speak with our friendly team to begin your continence care journey.
Continence Assessment
Personalised In-home or telehealth by a Continence Nurse Specialist.
Tailored Care Plan & Advice
Receive a customised management plan with product and funding advice.
Help with Funding & Approvals
Help with NDIS, CAPS, or Home Care Package paperwork.
All year round product supply
Continence products delivered with support and reminders, 52 weeks per year.
How to Refer a Client for an NDIS Continence Assessment
We’ve made referring a continence client as easy as possible. You can:
- Complete our online referral form: Quick, secure and simple. It only takes a few minutes.
- Call our team: Speak directly with a member of our team on 1300 18 22 73. We’re here to help.
- Request a callback: Let us know a convenient time, and we’ll contact you to arrange the next steps.
Once we receive the referral, we’ll reach out to the Participant or their representative within one to two business days to schedule an assessment at a time that suits them.
- Quick, Easy Referrals
- Online or Phone Options
- Fast Response Times
- Trusted by Coordinators
- Clinically Led Assessments
- NDIS-Ready Documentation
What You’ll Receive After the Assessment
Each NDIS continence assessment with Caremmunity includes everything needed to support the Participant’s continence goals and NDIS plan. Our assessments are not only clinically thorough but also designed to make management and product access as straightforward as possible.
A comprehensive continence management plan: Tailored to the Participant’s individual goals, needs, and preferences.
Product recommendations: Suggestions based on clinical findings, comfort, lifestyle, and budget—with samples provided where appropriate.
Quotes and supporting documentation: Fully prepared for NDIS funding applications, plan reviews, or reassessments.
A service agreement (if required): Outlining ongoing continence support services and costs.
Optional follow-up and product education: Ongoing support to ensure Participants and their carers feel confident in managing continence needs.
We ensure all documentation is NDIS-compliant and easy to understand, helping to streamline both funding requests and plan review processes.
Our Continence Services for NDIS & Home Care Packages
Continence Assessments
Nurse-led telehealth or in-home assessments to understand each client’s needs and goals.
Continence Management Plans
Personalised care plans making it easier for families & providers to support continence needs.
Continence Funding Support
We help clients and coordinators navigate NDIS, Home Care, or CAPS funding with confidence.
Product Supply & Support
Continence product delivery with support, samples reminders, and education year-round.
Got Questions? We’re Here to Help!
Who can access Continence Assessments – NDIS?
NDIS Participants who experience incontinence or require continence-related supports may be eligible for a funded assessment. These assessments are generally available under Capacity Building – Improved Daily Living, particularly when a continence management plan is needed for ongoing support.
Participants with continence goals in their plan, or those experiencing a change in needs, are typically well-suited for an assessment. If you’re unsure about eligibility, we’re here to help.
What’s included in a Continence Assessment – NDIS?
A Continence Assessment – NDIS is a comprehensive service led by an experienced Continence Nurse Specialist. It includes a detailed review of the Participant’s continence needs, daily routines, lifestyle, and goals.
Following the assessment, we provide a personalised continence management plan, NDIS-ready documentation, and clinically appropriate product recommendations—including samples where available. You’ll also receive product quotes and a service agreement, where ongoing support is required.
Everything is tailored to ensure smooth submission to the NDIS for funding or plan reviews.
How long does a Continence Assessment take?
A standard continence assessment generally takes up to 90 minutes with the Participant and/or their representative, depending on the complexity of the Participant’s needs.
Our nurses take a caring and respectful approach, ensuring Participants are comfortable and fully supported throughout the process. We aim to create a calm, client-led experience that puts the individual’s needs and dignity at the centre.
Contact us today to book in a time. [Click here to contact us]
Can NDIS Continence Assessments be done via telehealth?
Yes, we offer flexible assessment options to suit the participant’s location and preference. Continence Assessments – NDIS can be conducted either in-home or via secure telehealth, making our service accessible to participants across Australia, including those in rural or remote communities. Telehealth assessments follow the same thorough process as in-person visits and are conducted with the same level of care and privacy.
How quickly will you contact the Participant after a referral?
We pride ourselves on our responsiveness. Once a referral is submitted, our team will reach out to the Participant, their representative, or Support Coordinator within 1 to 2 business days.
We’ll confirm the Participant’s availability and schedule the assessment promptly. Coordinators and referrers are kept in the loop from start to finish, ensuring transparency and peace of mind.
Will I receive product quotes and NDIS documentation after the assessment?
Yes. As part of every NDIS Continence Assessment, we provide a full suite of supporting documents including a goal oriented Management plan, NDIS-compliant quotes, and service agreement if ongoing continence support is recommended.
These documents are designed to be transparent and simplify plan reviews, new plan submissions, or changes of circumstance applications. Everything we prepare is easy to read, well-organised, and designed to help secure the appropriate level of support.
Can families, carers, or support workers attend the assessment?
Absolutely. Where appropriate, we strongly encourage family members, carers, and support staff to be part of the assessment process—especially if they assist with daily continence care or advocacy.
Their involvement helps our nurses better understand the Participant’s needs and ensures that the management plan is practical, achievable, and aligned with their day-to-day needs. We’ll always ask for consent before involving anyone else in the conversation.
What happens after the NDIS Continence Assessment
After the assessment, we finalise a detailed continence Management report and prepare all necessary documentation. This is shared with the Participant, their Support Coordinator, or nominated contact. We also offer ongoing support, including education, product reminders, and re-assessment options if needs change.
Participants can feel confident knowing we’re here for the long term—not just for a one-off visit. Our goal is to support dignity, independence, and wellbeing with every step.
Supporting NDIS and Home Care Package clients with expert care, guidance, and trusted service.
Nurse-Led Assessments
Delivered by experienced nurses, in-home or via telehealth.
Personalised Care Plans
We create goal-focused continence plans tailored to each client’s needs.
Ongoing Product Supply
We deliver continence products with support and reminders, 52 weeks a year.
NDIS Funding Documentation
We provide clear quotes, service agreements, and all supporting paperwork needed for NDIS funding.
Preferred by Support Workers
NDIS professionals across Australia refer to Caremmunity with confidence and peace of mind.
Participant and Family-Focused
We make the process easy for participants, families, and carers.
Trusted by Coordinators, Care Managers & Families
You will feel comfortable talking to the Care Staff at Caremmunity,
Incontinence is pretty much all they talk about and they know how to help
Absolutely wonderful company. The staff are extremely helpful and work hard to help you with your needs. I was in dire need of enteral feed and the lovely staff were able to help me with my inquiry and the ability to collect in store, in person is wonderful, that’s what community focused care is all about! Highly recommend this store ❤️ Thankyou so much for your kindness and for your help today.
So easy to deal with, no mucking around having to fill forms in for NDIS clients, just ring up, place your order and tell them who your Provider is and they send the invoice out, so much easier!!
